Care

Care: Expert, Compassionate Care for Every Stage of Aging

Baycrest brings together a hospital, long-term care, memory care, clinics and home supports, all focused on older adults and brain health. Donors help us give every patient, resident and family the kind of care we'd want for our own.

  • 11,200+people served by our outpatient clinics
  • 1,500+people seen at our Memory Clinic
  • 19,000+virtual care appointments
  • 88%of client and family goals met in our Neuropsychology and Cognitive Health Program

Figures are for fiscal year 2023/24. Baycrest holds Exemplary Standing from Accreditation Canada, the highest level awarded, and is a Best Practice Spotlight Organization for evidence-based nursing.

What your support makes possible

Dementia care built around the person

Possibilities by Baycrest is a dementia care model grounded in neuroscience. It builds each person's day around their life story, interests and abilities, so they can keep doing what gives them meaning.

Less medication, more connection

Over three years, Baycrest cut unnecessary antipsychotic use in long-term care from 30% to under 20% by using music, art, scent therapy and staff trained in gentle, person-centred approaches. The work earned an Impact Award from Healthcare Excellence Canada.

Specialist help, at home

Baycrest's Virtual Behavioural Medicine program brings specialists to people with severe dementia-related behaviours wherever they live. In its first 95 cases, it helped avoid admission to a specialized behavioural unit 60% of the time.

Read the story

Understanding hidden symptoms

Baycrest neurologist Dr. Galit Kleiner's research on paratonia shows that the resistance many people with advanced dementia show during care is neurological, not deliberate. That insight helps care teams respond with more patience and compassion.

Read the story

Music, arts and culture

Music therapy, creative arts and live concerts help patients and residents connect and express themselves. Music therapy visits grew by more than 75% in a single year as demand kept rising.

Baycrest@Home

Launched in July 2026, Baycrest@Home brings clinics, wellness programs and caregiver supports into one free online platform, helping more older adults age well at home.

Explore Baycrest@Home

Support for the people who care

Behind almost every patient is a family member, friend or neighbour keeping things together. Many don't know what help is available to them. That's why Baycrest built C-CART, the Canadian Caregiver Assessment and Resources Tool.

  • Free and personal. Answer a short set of questions, and C-CART builds a list of supports matched to your needs and location.
  • About 15 minutes. Available 24/7, anywhere in Canada.
  • On the web or your phone. Use it in a browser or download the app for iPhone or Android.
  • Getting smarter. The next version will use AI to make recommendations even more personal.

Try C-CART

Young caregivers

Caregiving isn't only something older adults do. In 2018, about 1.5 million Canadians aged 15 to 30 (roughly one in five) helped care for a family member or friend, most often a grandparent or parent, according to Statistics Canada. Many balance school, work and relationships while they do it, often without anyone noticing.

Our young caregivers series offers practical advice for this stage of life, from managing appointments and medical records to keeping friendships strong and finding the right tech tools.

Resources for young caregivers

Give the care you'd want for your own family

Your gift helps Baycrest care for patients and residents with dignity, bring expert support into homes and communities, and make sure no caregiver has to go it alone.

Support Baycrest care
2022/23 2023/24
Music Therapy Visits 2,615 4,645
Creative Arts Visits 1,822 3,433
Culture and Arts TR Visits 1,642 3,338
# of Concerts 309 326
# of residents attending concerts 6,798 8,695

Read Care Stories

  • Family members and friends often make a patient’s care possible, but their own needs can go unnoticed. Recognizing caregivers and connecting them with support is part of caring for the patient. Baycrest’s free C-CART tool gives caregivers personalized resources and gives clinicians a simple next step.

  • Driving means freedom, connection and a sense of self. Here is how to recognize when dementia is making it unsafe, how to talk about it with care, and where Canadian families can find free, practical help.

  • Baycrest@Home is a new, free online platform on Baycrest.org that brings Baycrest's trusted programs, services and evidence-informed resources together in one place — making it easier for older adults, caregivers, families and healthcare professionals to find the right support to age well at home.