Purpose: To be experts in geriatric care, using a holistic and client-centred approach in both our healthcare and residential systems. Program/Activity – Clinical Services Outputs – 2022/23 (previous year) 2023/24 (current year) Unique Clients (Inpatient) 1,230 1,273 Unique Clients (Ambulatory) 11,374 11,223 Virtual/Telemedicine Appointments 21,342 19,031 Unique Clients (Memory Clinic) 1,363 1,562 Outcomes – Awarded Exemplary Standing by Accreditation Canada, the highest possible standing granted based on quality, client outcomes, and health system performance Learnings – The need in our community continues to grow, and Baycrest is rising to meet this increased demand. While virtual appointments are key for accessibility and easing wait times for preliminary assessments, people are eager to be receiving care back in person. Learnings – The need in our community continues to grow, and Baycrest is rising to meet this increased demand. While virtual appointments are key for accessibility and easing wait times for preliminary assessments, people are eager to be receiving care back in person. Program/Activity – Culture & Arts Outputs – Area 2022/23 2023/24 Music Therapy Visits 2,615 4,645 Creative Arts Visits 1,822 3,433 Culture and Arts TR Visits 1,642 3,338 # of Concerts 309 326 # of residents attending concerts 6,798 8,695 Outcomes – Patients and residents have reported feeling a positive reaction to these offerings, and have been increasingly seeking them out, as a place for socializing and safe expression. Learnings – As demand continues to rise, we will need to ensure we have increased support to meet this need. Especially in response to the ongoing situation in Israel, our patients and residents are increasingly expressing a need for connection. Program/Activity – Neuropsychology and Cognitive Health Program Outputs – 604 unique clients, 3,164 ambulatory visits, 88% client and family goals attained, 3 university courses taught, 10 papers published in peer-reviewed journals, 10 conference presentations, 32 learners supervised, 76 knowledge-sharing sessions Outcomes – Providing personalized care, that helps individuals in their daily life. Providing behavioural supports that allow care to be provided more successfully Learnings – It is clear that our programming is making a difference and there is a growing need for services like it beyond our campus. We hope to be able to scale these supports to older adults locally and provincially. To learn more about how Baycrest brings exceptional care, innovative research, and inspiring education, visit This is Baycrest. Year in Review 2023-2024 Message from Executive Leadership Baycrest Values Why the world needs Baycrest What is Baycrest Foundation? Your Impact in 2023-2024 Research & Innovation Care Capital Education